How Quantiva helped a leading fraud-prevention platform launch an Outlook-integrated product that boosts detection by 74%
In the fight against corporate fraud, the spotlight has long been on customer verification. Know Your Customer (KYC) systems are standard tools across finance, compliance, and risk. But one fast-growing area of vulnerability had remained largely overlooked: vendors.
Vendor fraud; including false billing, overcharging, kickbacks, and employee-vendor collusion; is on the rise. The FBI’s 2024 Internet Crime Report logged more than $16 billion in cyber-enabled losses, a 33% jump from the previous year. A Creditsafe study found that 94% of U.S. companies experienced at least six vendor-related fraud cases in 2024 alone. On average, finance leaders report $1.2 million in annual losses to invoice fraud, with nine successful attacks for every thirteen attempts.
Fraudsters are no longer targeting just customers. Increasingly, they’re impersonating trusted suppliers and exploiting the very employees responsible for vendor communications and payments.
A leading fraud-prevention platform recognized this growing vulnerability and set out to close the gap. Their vision was ambitious: to create a Know Your Vendor (KYV) solution that could detect anomalies in real time and deliver warnings directly to employees within their existing workflows. At the time, their prototype wasn't market-ready, leaving employees vulnerable to ongoing vendor fraud risks. They partnered with Quantiva to transform the solution into a robust, market-ready product.
Turning Data Into Defense
We partnered with the client to transform raw data and early ideas into a fully operational product. By analyzing millions of payment records and email interactions, we built an analytics engine that detects what people often miss; subtle shifts in invoice timing, bank details, or sender behavior. Each signal is automatically scored and flagged. Users are empowered to customize detection thresholds and escalation rules without writing a single line of code.
Integrated Where Fraud Efforts Start
Since most vendor fraud originates in email, we developed a seamless Microsoft Outlook 365 add-in. Employees now see vendor reputation scores, anomaly alerts, and one-click verification tools alongside every message. There's no need for new dashboards, additional logins, or disrupted workflows. Instead, employees gain real-time defense, built into the tools they use every day.
A Market First Launch
With Quantiva's support, our client was able to launch the first commercially available KYV solution. Early adopters have reported a 74% increase in fraud-detection effectiveness, thanks to behavior-based analytics and immediate visibility for end users.
Key Outcomes:
- First-to-market KYV platform delivered on schedule
- Real-time anomaly detection across messages and transactions
- Flexible rule engine for non-technical risk teams
- Outlook 365 integration driving immediate adoption
What began as a bold idea is now effectively protecting finance teams, stopping vendor fraud before money ever leaves the building. We are proud to have supported this journey and helped reshape how businesses trust their vendor interactions.
At Quantiva, we bring critical technology to life. If you're addressing challenges in fraud prevention, compliance, or any high-stakes data-driven initiative, let us show you how to take your solution from concept to market at speed.
Want to learn how data can drive your business forward? Contact Us.
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